Get in Touch

We're here to help! Whether you have questions, feedback, or need support, we'd love to hear from you.

How Can We Help?

📧

General Support

Questions about the app, account issues, or general inquiries

support@dinnafind.com

Response Time: 24-48 hours (business days)

🔒

Privacy Concerns

Data privacy questions, information requests, or account deletion

privacy@dinnafind.com

Response Time: 24-48 hours

🛡️

Security Issues

Report security vulnerabilities (please do NOT post publicly)

security@dinnafind.com

Response Time: Priority response for critical issues

💼

Business & Partnerships

Restaurant partnerships, media inquiries, or business opportunities

hello@dinnafind.com

Response Time: 3-5 business days

Prefer Email?

For the fastest response, please email us directly using the addresses above based on your inquiry type.

Connect With Us

Frequently Asked Questions

How quickly will I get a response?

We typically respond within 24-48 hours for general inquiries. Security issues are prioritized and may receive faster responses. Business inquiries may take 3-5 business days.

What should I include in my email?

Please include your account email (if applicable), device type and OS version, a detailed description of your issue, and any relevant screenshots. This helps us assist you more quickly.

Can I request a feature?

Absolutely! We love hearing your ideas. For feature requests, please use our GitHub Issues page where you can also vote on existing requests and see what others are asking for.

How do I delete my account?

You can delete your account directly from the app (Settings → Delete Account) or email privacy@dinnafind.com to request deletion. This action is permanent and cannot be undone.

💡 Tips for Getting the Best Support

Choose the right email: Use the specific contact email that matches your inquiry type for faster routing
Include details: Device type, iOS version, account email, and steps to reproduce any issues
Add screenshots: Visual aids help us understand and resolve issues more quickly
Check support docs first: Many common questions are answered in our support documentation
Security vulnerabilities: Please report these privately to security@dinnafind.com, not publicly on GitHub

Additional Resources

Support Hours: We respond to emails Monday-Friday, 9 AM - 5 PM PST.
Messages received outside business hours will be answered on the next business day.